What We Do

The shipping operations layer your business is missing.

Westline is software that sits between your customers, your inventory, and the carriers. We rate-shop UPS / FedEx / USPS in one place, generate the label, push tracking back to your POS, and keep every receipt organized - so you stop juggling carrier logins and start running shipping like the rest of your business.

Capability 01

Multi-Carrier Quoting

One form, every carrier. Enter origin, destination, weight, and dimensions - see live UPS, FedEx, and USPS rates side-by-side in under 30 seconds. No logins. No tab juggling. No carrier-specific quirks to memorize.

Pricing is tiered to your account: guests see retail-ish, members see our negotiated partner rate, and verified businesses unlock the deepest discount. Our rate engine never quotes above 95% of the carrier's published retail price, so you always pay less than going direct.

UPS
Live in production
FedEx
Rates live · labels production-confirmed
USPS
Rates live · labels pending SHIP enrollment
Capability 02

Instant Label Generation

Pay with card, ACH, or crypto - the label PDF lands in your dashboard the moment payment clears. No "your label will be ready in 24 hours." No queues. No batch processing.

Labels are stored permanently on your account. Print now, reprint later, attach to a shopping cart fulfillment, share with your warehouse - every action keeps the original PDF accessible. The tracking number is live the moment the label generates.

  • Labels print under 30 seconds after payment clears.
  • Tracking number issued immediately - live in carrier systems.
  • Reprint any label at any time from /dashboard/shipments.
  • Photo upload tooling keeps re-weigh billbacks disputable.
Capability 03

POS / ERP Integrations

Connect Westline to your inventory or e-commerce system. Sales orders flow in automatically - no double entry, no copy-paste, no spreadsheet bridge. When your label generates, the tracking number writes back to the source system so your warehouse staff sees it where they already work.

Fishbowl AdvancedLive
Bearer-token auth, sales order pull, tracking writeback
ShopifyLive
Order import + fulfillment writeback
Cin7 CoreComing soon
REST + API key - next adapter in queue
Square POSComing soon
OAuth + webhook integration
Lightspeed RetailComing soon
On the roadmap
QuickBooks CommerceComing soon
On the roadmap

POS integrations are verified-tier. Don't see your system? Email info@westlinetp.com - we add new POS adapters in ~3–5 days each once the framework is proven.

Capability 04

Shipment Management Dashboard

One place for every label, invoice, tracking number, photo, rating, and refund record. Filter by status, search by reference number, click into any shipment to see the full event timeline. Admin tools include bulk archive and bulk delete for clean-slate operations.

Shipment list + filters
Re-print labels anytime
Void + refund workflow
Saved sender + recipient contacts
Promo code support
Verification + tier unlocks
Capability 05

Claims Support, Not Claims Handling

When something goes wrong, the carrier owns the claim - UPS, FedEx, USPS each have their own claims process governed by their federal tariffs. Westline is your concierge through that process, not the entity issuing the determination.

We set you up to win claims before they happen with structured photo evidence, declared-value reminders, and packaging guidance. When you file, we hand you the complete documentation package (label, payment receipt, tracking history, photos) and point you at the right carrier-side workflow.

Roadmap

Building this quarter.

What's shipping next on Westline. Customers in the verified tier get preview access to most of these as soon as they leave alpha.

AI Support Assistant

Trained on Westline help docs + carrier policies. Instant answers, escalates to human when it can't resolve.

Freight (LTL + FTL)

Carrier-side rating with FedEx Freight, ODFL, Estes, Saia, and XPO. FMCSA-compliant carrier vetting.

Returns Workflow

B2B RMA flow - generate return labels, route refunds, write back to your POS on receipt.

AI Auto-Routing

Auto-pick the best service per shipment from your rules - speed vs cost vs reliability.

Cin7 + More POS

Next in the integration queue. Same connect-and-go pattern as Fishbowl.

Multi-Processor Payments

Card, ACH, USDC, USDT, and per-customer NET-30 invoicing all at checkout.

Run shipping like the rest of your business.

Sign up free. Quote in 30 seconds. Print a label in under a minute.